Effective Date: 01-08-2025
Last Updated: 01-08-2025
Elegant Kitchen Trading (“EKT,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use the EKT Smart mobile application.
1. Information We Collect
We may collect the following types of information:
a. Personal Information (provided by you)
- Name
- Contact details (phone number, email)
- Loyalty card information
- Purchase history
- Address (if provided for services or deliveries)
b. Automatically Collected Information
- Device type and operating system
- IP address
- App usage data (pages visited, features used)
2. How We Use Your Information
We use your information to:
- Manage your loyalty account and points
- Provide special offers and promotions
- Display recent sales transactions
- Improve app performance and customer experience
- Communicate important updates and announcements
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data.
We may share your information only with:
- Service providers (IT support, payment processors) who are bound by confidentiality agreements
- Legal authorities when required by law
- Business partners for offers related to kitchen equipment and services (only with your consent)
4. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure.
However, no online service is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to provide our services or comply with legal requirements.
When no longer needed, your data will be securely deleted.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your personal information
- Request deletion of your data (subject to legal obligations)
- Opt out of promotional communications
To exercise your rights, contact us at info@ekt.qa or +974 4411 5256.
7. Children’s Privacy
The EKT Smart app is not intended for children under 13 years of age.
We do not knowingly collect data from children. If we discover that a child has provided personal information, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted in the app, and your continued use of the app constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
Elegant Kitchen Trading
📍 Barwa Commercial Avenue, Safwa 2, Doha, Qatar
📧 Email: info@ekt.qa
📞 Phone: +974 4411 5256